Noticeboard

Other Services

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

COVID-19

If you are eligible for your next COVID-19 dose/booster, you will be contacted. Please do not ring the practice regarding your boosters, instead visit https://www.birminghamandsolihullcovidvaccine.nhs.uk/ or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.

Your GP practice is open as normal, but certain measures are still place to ensure vulnerable patients are kept safe. GP services remain very busy, delivering more appointments than ever before. Telephone your GP practice and you will be advised accordingly and will receive a telephone or video appointment. Following this you will be advised of the next steps.

If you’re looking to order repeat prescriptions, you don’t need to call your GP practice to do this. You can now do this online or via email to doctors.rowland@nhs.net

If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 706 2626

You can find further information and advice via the following link 

Your health - Birmingham and Solihull CCG

GDPR (General Data Protection Regulations)

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.

For more information please click on the link below for a patient information leaflet. Please also see the video below to help you understand how the General Data Protection Regulation may affect you.

GDPR updated How we use your information

Practice Privacy Notice

WHAT IS THE GENERAL DATA PROTECTION REGULATIONS?

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General Data Protection Regulations (GDPR)

 Your data, privacy and the Law. How we use your medical records

 How we use your medical records

Important information for patients

  •     This practice handles medical records in-line with laws on data protection and confidentiality.
  •     We share medical records with those who are involved in providing you with care and treatment.
  •     In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  •     We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  •     You have the right to be given a copy of your medical record.
  •     You have the right to object to your medical records being shared with  those who provide you with care.
  •     You have the right to object to your information being used for medical research and to plan health services.
  •     You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.


 
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